Refund policy

Return & Refund Policy

At MILESTONEWEAR, customer satisfaction is our priority. If you receive a damaged or incorrect product, we're here to help.

Returns

  • Returns are accepted within 7 days of receiving your order.
  • Products must be unused, in their original condition, and returned with all original packaging.
  • Returns are only accepted if the item is damaged, defective, or incorrectly delivered.
  • Returns due to a change of mind or personal preference are not accepted.

Return Shipping

  • Customers are responsible for the return shipping charges unless otherwise agreed by MILESTONEWEAR.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–7 business days.
  • Refunds for Cash on Delivery (COD) orders will be issued through a mutually agreed payment method.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number along with clear photos of the product and packaging to help us resolve the issue quickly.

Contact Us

For any questions regarding returns or refunds, please contact our customer support through the Contact Us page on our website.